PF
Pfariso F
1 reviews | Active since Apr 2024
25 Aug 2025, 09:31
Old Mutual will debit your account whenever they Want
This is my Second time having to fight old Mutual about incorrectly debiting my account whenever they want to.i cancelled my policies and gave them another chance again only for them to do the same things that led me to cancelling my policies all over again. Why would you randomly change my debit date when its convenient for you. I am so angry and so dissapointed that i have to go through this all over again. This time i will cancel for good!
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Old Mutual's replyOfficial
25 Aug 2025, 10:48Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Aug 2025, 10:48
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management