SS
Sboniso S
1 reviews | Active since Nov 2025
23 Dec 2025, 13:13
Old mutual ***** which they cannot account to
Old mutual I would really love to have a copy of the agreement that I signed and the name of the representative that stole my information and took a policy on my behalf its been 3 months now. I've called; I've emailed but have gotten no answer all I'm been referred to is a forensic department that is suppose to email me which they haven't. I would really like to have the above mentioned information so i can open up a ******** case .I'm tired
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Old Mutual's replyOfficial
23 Dec 2025, 14:50Good day Sboniso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply23 Dec 2025, 14:50
Official
Good day Sboniso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management