Old Mutual - what a pain to cancel a policy

<p>I have cancelled my policy, attaced a letter&nbsp;with subject highlighting the policy number, after a 3 week stall I get an email to send a letter. 3 weeks later after they run my debit order again, I emailed the letter again and once again I'm told to give policy number by their contact centre.</p> <p>&nbsp;</p> <p>Just cancel the policy, I don't want it anymore Old Mutual</p>