LS
Latima S

1 reviews | Active since Jun 2023

11 Aug 2023, 08:19

Old Mutual wealth claim.

Like really how long does it take to get a tax directive??? Worse getting conflicted feedbacks in that some1 else said ANOTHER tax directive had to be done. When are you people going to pay claim.

0
Replies (2)
Old Mutual
Old Mutual's reply11 Aug 2023, 08:24
Official
Dear Latima

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management
LS
Latima S's update11 Aug 2023, 12:52
Reviewer Update
There is obviously no sense of urgency on your (Old Mutual) part regarding this query??? 4 hours later and no1 has made the slightest of efferots to update me. I will assume then that this claim will be paid by today.