TS
Tristan S

1 reviews | Active since Dec 2018

23 Dec 2018, 14:36

Old mutual waiting period is ridiculous

The amount of time old mutual takes to transfer money into your account is ridiculous. I have dosinvestwd money for the second time and the waiting period is ridiculous. The last time it took over a month to receive my money and the his time around they are once again exceeding the 7-14 day waiting period. It is really unsettling that I have to wait so long just to acces my own money and I hope this review gets a response as I don’t receive any feedback unless i ask and find it for myself.

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Replies (1)
Old Mutual
Old Mutual's reply24 Dec 2018, 11:30
Official
Thank you for lodging the matter with us. Please reply to my email in which I request further information. 

Kind regards 

Kareemah Sulayman
Old Mutual Complaints Management