1 reviews | Active since Nov 2018
OLD MUTUAL - UNHAPPY CLIENT
I had a Greenlight Life cover with Old mutual for over 10 years. Besides not receiving anything after you cancel the policy is requested to be cancelled and they still try to debit you for 2 months consecutively. This causes return debit orders and return debit order charges. This also impacts you ITC greatly. I have cancelled this policy over 2 months ago. Documentation filled and submitted timeously and then this happens. There is no sense of urgency to resolve anything, and the client has to also do a follow up because no one else cares enough to do so. This Greenlight policy is ridiculous as you receive nothing not even any percentage back should you cancel. So, what does happen to the money you have paid for 10 years and over. Most Life covers allow you to borrow or take a Loan against it but the Greenlight policy is just a waste of time and money. Take a policy that benefits and helps you in your time of need. Your money is of no value when you are dead. Read your Terms and Conditions properly before signing up for anything no matter how simple and minimum it may seem. It's your money only you know how hard you have worked for it and for over 10 years of premiums to go down the drain without receiving anything from it is just ridiculous. Make sure you have a financial advisor who is transparent and offers you everything that will assist in your time of need.
