1 reviews | Active since Feb 2012
Old Mutual Underwriters get it wrong!
I submitted a medial history to Old Mutual for insurance. The report was incorrect, I provided proof - they refused to accept it or even have a meeting to discuss - believed the specialist report (Dr who was more interested in his stats programme than the patient). Underwriter department screamed at me when i tried to get more information as to why premiums were loaded. Believe specialist over patient who has the medical documented history. When i called sent from one department to the other then back to the financial advisor who fobbed me off saying i need to phone Old Mutual. Old Mutual tell me he needs to phone them. The joke is the same company phones me 1 week later to offer me Life insurance!
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Best regards,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Best regards,
