Old Mutual Unbelievable Poor service

<p>I requested a provident fund switch via email which was processed incorrectly on 25th April 2017. Old Mutual accepted the error which has cost me over R20,000. I have followed up with their call centre 3 times since then as well as having sent an email. On each occassion I was promised feedback within a few days. Todate (3 months later) I have not received any feedback or assistance.</p>