NZ
Nwabisa Z
1 reviews | Active since Mar 2025
09 Sept 2026, 09:28
Old Mutual *****ulently opened a funeral cover.
I really don't know what to do anymore. Old Mutual is the enemy formed against me. A few months ago, I reported them here because they *****ulently opened a funeral account and took my money from Persal, and thanks to Hello Peter, I received my money. Again, last month, they opened another funeral account for someone else, so I am paying for that person. I wish Old Mutual would stop this nonsense of taking my money from Persal. I never had a policy with them, and I don't know where they get my details.
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Replies (1)Old Mutual's replyOfficial
09 Sept 2026, 10:53Good day Nwabisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Sept 2026, 10:53
Official
Good day Nwabisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
