OLD MUTUAL *****ulent policy opened with my credentials

Saw a deduction go off from OLD MUTUAL LIFE on my February payslip. Please note: I DID NOT OPEN UP ANY INSURANCES WITH OLD MUTUAL. This was a *****ulent policy opened under my name and to top it all off it went off on my payslip. I went to an Old Mutual branch (19/02/2025) at Chris Hani Crossing thinking I would get assisted only to referred to the call centre , reason being " the call centre actions such cases quicker as they take 30 days at branch level ". I just received an email now, not mention of who *****ulently used my information to open an account, but to be told this policy has been canceled BUT WILL CONTINUE DEDUCTING FOR 3 MONTHS UNLESS I GO TO MY HR OFFICES. I have not been assisted. I want the debited money reversed and I am not told anything about that. All I want is for my funds to be reversed as quickly as it was for a policy, that doesn't have any of my information ( tel no# ,home adress, sibling NONE) to be created. Hello Peter PLEASE ASSIST.