GB
Gisela B
1 reviews | Active since Jul 2021
09 Oct 2024, 13:55
Old mutual *****ulent deductions
I am sick and tired of old mutual life *****ulently taking money from my salary without my knowledge. Tell met why do I have 3 unknown policies on my salary advice to the value of R429. I am sick and tired of emailing proof and waiting 6 to 8 weeks for my own money. Yet you never updates me of the *****ulent people working at your company.
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Replies (7)0
Replies (7)
Old Mutual's replyOfficial
09 Oct 2024, 13:58Good day G Booysen
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply09 Oct 2024, 13:58
Official
Good day G Booysen
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
GB
Gisela B's updateReviewer Update
11 Nov 2024, 15:59When will I get my refund?
GB
Gisela B's update11 Nov 2024, 15:59
Reviewer Update
When will I get my refund?
GB
Gisela B's updateReviewer Update
10 Jun 2025, 21:37I am giving Old Mutual exactly a week to refund my R474,
GB
Gisela B's update10 Jun 2025, 21:37
Reviewer Update
I am giving Old Mutual exactly a week to refund my R474,
GB
Gisela B's updateReviewer Update
29 Jun 2025, 22:45I did state that I will be giving you one week to pay my money back. As of now I received an email back stating that I will have to wait 3 months. I will be going the legal route to prevent this from happening again.
GB
Gisela B's update29 Jun 2025, 22:45
Reviewer Update
I did state that I will be giving you one week to pay my money back. As of now I received an email back stating that I will have to wait 3 months. I will be going the legal route to prevent this from happening again.
GB
Gisela B's updateReviewer Update
29 Jun 2025, 22:46How come you can deduct money from my salary as a stop order without my permission and yet I am struggling to get my money back. Does that seem fair to you?
GB
Gisela B's update29 Jun 2025, 22:46
Reviewer Update
How come you can deduct money from my salary as a stop order without my permission and yet I am struggling to get my money back. Does that seem fair to you?
GB
Gisela B's updateReviewer Update
18 Jul 2025, 20:07I need my money back!!!!!!!!!!!!!!!!
GB
Gisela B's update18 Jul 2025, 20:07
Reviewer Update
I need my money back!!!!!!!!!!!!!!!!
GB
Gisela B's updateReviewer Update
18 Jul 2025, 20:08It going in for two moths, I want my money back as you stole money *******ly from me. You never hear the outcome of the *****ing part. I WANT MY MONEY BACK
GB
Gisela B's update18 Jul 2025, 20:08
Reviewer Update
It going in for two moths, I want my money back as you stole money *******ly from me. You never hear the outcome of the *****ing part. I WANT MY MONEY BACK