KvdB
Koos van den Berg
1 reviews | Active since Aug 2019
22 Oct 2020, 10:36
Old Mutual Uinit Trust Payout
I have been battling, since 7 October 2020 to get a pay out on a Unit Trust investment, They have constant excuses, sending you from one dept to the other. I am a pensoiner and need the money urgently. Not even their customer service dept. is up to standard.
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Replies (2)
Old Mutual's replyOfficial
22 Oct 2020, 13:49Dear Koos
We received your review of 22 October 2020.
We are sorry to hear about your service experience. We will investigate the matter and contact you to resolve.
Regards
Brent Sellidon
Complaints Management
We received your review of 22 October 2020.
We are sorry to hear about your service experience. We will investigate the matter and contact you to resolve.
Regards
Brent Sellidon
Complaints Management
Best regards,
Old Mutual's reply22 Oct 2020, 13:49
Official
Dear Koos
We received your review of 22 October 2020.
We are sorry to hear about your service experience. We will investigate the matter and contact you to resolve.
Regards
Brent Sellidon
Complaints Management
We received your review of 22 October 2020.
We are sorry to hear about your service experience. We will investigate the matter and contact you to resolve.
Regards
Brent Sellidon
Complaints Management
Best regards,
KvdB
Koos van den Berg's updateReviewer Update
22 Oct 2020, 14:35Unfortunately, everybody that I engage with is reading from the same page, I have read this same reply at least 20 times, and still nothing is being done. When will I get my payout ?
KvdB
Koos van den Berg's update22 Oct 2020, 14:35
Reviewer Update
Unfortunately, everybody that I engage with is reading from the same page, I have read this same reply at least 20 times, and still nothing is being done. When will I get my payout ?