KF
Karen F
1 reviews | Active since Sept 2024
29 Sept 2024, 11:51
Old mutual two pot system
With regard to the two pot system.. I have submitted 15 days ago.. My tax directive was received back almost immediately. No further communication. Call Centre consultants seem clueless. Other funds are paying their clients timeously.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
29 Sept 2024, 11:57Good day Karen
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply29 Sept 2024, 11:57
Official
Good day Karen
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
KF
Karen F's updateReviewer Update
30 Sept 2024, 17:50Thank you Neola from old mutual for your response and call.. Very helpful and filling up again with me duign the week which is excellenct service
KF
Karen F's update30 Sept 2024, 17:50
Reviewer Update
Thank you Neola from old mutual for your response and call.. Very helpful and filling up again with me duign the week which is excellenct service
Old Mutual's replyOfficial
30 Sept 2024, 18:17Good day Karen
I am pleased to hear you are satisfied with our services. I will definitely inform the Neola and her manager of your compliment. Thank you for taking the time to provide feedback.
Regards
Old Mutual Complaints Management
I am pleased to hear you are satisfied with our services. I will definitely inform the Neola and her manager of your compliment. Thank you for taking the time to provide feedback.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Sept 2024, 18:17
Official
Good day Karen
I am pleased to hear you are satisfied with our services. I will definitely inform the Neola and her manager of your compliment. Thank you for taking the time to provide feedback.
Regards
Old Mutual Complaints Management
I am pleased to hear you are satisfied with our services. I will definitely inform the Neola and her manager of your compliment. Thank you for taking the time to provide feedback.
Regards
Old Mutual Complaints Management
Best regards,