NK
Ntswaki K

1 reviews | Active since Nov 2024

20 Nov 2024, 10:45

Old Mutual Two Pot Payment

Iyoh, Old Mutual this is unacceptable. I app**** for my two pot in September was told the Tax number you guys have doesn't match with SARS, funny because when I receive my Tax Certificate from you guys during tax season they match. Then I had to reapply again in 10 October 2024 and still not paid, why is it taking long for Old Mutual to pay. My worry is I have 4 policies with Old Mutual and am planning to cancel all of them because this is unacceptable. (I remember when my grandma died the funeral cover paid on Friday 5pm, on the eve of the funeral) Hai this is unacceptable)

0
Replies (1)
Old Mutual
Old Mutual's reply20 Nov 2024, 11:02
Official
Hi Ntswaki, thank you for reaching out and sharing your concerns. We sincerely apologise for the frustration you've experienced with your withdrawal and the delays in payment. Our team has received your request and will contact you within 3 business days, possibly via email.

Best regards,