YM
Yasin M
1 reviews | Active since Feb 2024
23 Sept 2024, 09:15
Old Mutual Two Pot Error
Old Mutual's service is rather disappointing and pathetic. As one of the big players in the industry, they are not prepared for the two pot withdrawal. My colleagues are trying relentlessly to access their money, but they continously receive an error message. Old Mutual call center agents say I.T is trying to resolve the issue, but is been 6 days and no solution. Stay Away from Old Mutual.
Helpful (0)
Replies (3)0
Replies (3)Old Mutual's replyOfficial
23 Sept 2024, 09:17Good day Yasin
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Sept 2024, 09:17
Official
Good day Yasin
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We are investigating this matter and we will respond to you via e-mail.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
YM
Yasin M's updateReviewer Update
23 Sept 2024, 09:23My email address is *** and my ID number is ***, I also can't withdraw, my information is updated and so are my colleagues.
YM
Yasin M's update23 Sept 2024, 09:23
Reviewer Update
My email address is *** and my ID number is ***, I also can't withdraw, my information is updated and so are my colleagues.
Old Mutual's replyOfficial
06 Nov 2024, 14:46 Dear Yasin M This is an update informing you that this matter has been resolved.
Best regards,
Old Mutual's reply06 Nov 2024, 14:46
Official
Dear Yasin M This is an update informing you that this matter has been resolved.
Best regards,
