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Steve M

1 reviews | Active since Feb 2024

13 Feb 2024, 15:26

Old Mutual treating Its customers very bad.

I made a complaint about an advisor and their manager at Old Mutual, but I am so disappointed as I was not assisted. Mr. Mncube, who is a manager, showed me bad attitude when dealing with my complaint. I further spoke to Mr. Mahlangu who is Mr. Mncube's manager he also **** to me promising me that that money will be paid, the worst part is when Mr. Mncube tells me that I can go to complain to Hello Peter as I am not the only customer at Old Mutual. I am going to cancel my policies as Old Mutual does not care about its policy holders.

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Replies (1)
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Steve M's update13 Feb 2024, 15:32
Reviewer Update
Thank you for your quick response, Mr. Beneke, I will await your response.