1 reviews | Active since May 2016

26 Jul 2016, 05:09

Old mutual took 2 premiums after i cancelled

<p>I cancelled my policy with old mutual and they still deducted 2 months premiums yesterday,im so UPSET,please give my money back :(</p>

0
Replies (3)
Old Mutual
Old Mutual's reply26 Jul 2016, 05:56
Official

Good morning Riedwaan

Thank you for bringing this to our attention.

We will investigate and contact you directly to resolve.

Kind regards

Carol Olckers

Old Mutual
Old Mutual's reply26 Jul 2016, 05:58
Official

Good morning Riedwaan

Thank you for bringing this to our attention.

We will investigate and contact you directly to resolve.

Kind regards

Carol Olckers

Old Mutual
Old Mutual's reply27 Jul 2016, 07:50
Official

I refer to our conversation yesterday afternoon and my email. Thank you for taking the time to discuss this matter with me.

Please contact me, should you require any further assistance.

Regards

Carol Olckers

Complaints Assessor