MN
Mpho N
1 reviews | Active since Nov 2024
05 Nov 2024, 11:30
Old mutual they don'...
Old mutual they don't want to pay my claims of provided funds and they have my claim on their system and they are busy telling me that I am still on the payroll of my previous employer and which is not true because the HR confirm that I am no longer on the company payroll so old mutual is delaying my funds and it's been three months the company dismissed me
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
05 Nov 2024, 11:41Good day Mpho
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 Nov 2024, 11:41
Official
Good day Mpho
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
MN
Mpho N's updateReviewer Update
05 Nov 2024, 12:40I am really grateful to hear this, so my ID number is *** and is under saccawu provided fund, the information provided will help them to check on their system, thank you
MN
Mpho N's update05 Nov 2024, 12:40
Reviewer Update
I am really grateful to hear this, so my ID number is *** and is under saccawu provided fund, the information provided will help them to check on their system, thank you
Old Mutual's replyOfficial
06 Nov 2024, 08:32Good day Mpho
Feedback will provided to you via email..
Regards
Delia Smit
Old Mutual Complaints Management
Feedback will provided to you via email..
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Nov 2024, 08:32
Official
Good day Mpho
Feedback will provided to you via email..
Regards
Delia Smit
Old Mutual Complaints Management
Feedback will provided to you via email..
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,