AS
Alain S

1 reviews | Active since Sept 2015

20 Oct 2015, 14:30

OLD MUTUAL THEIVES

I have been paying for two education policies for my kids one starting in 2012 and the other soon after that, the only thing I have achieved by doing this is pay old mutual fees and more fees the total investment is down by more than 4k that I put in completely useless and not once did anyone call to let me know how much this investment was losing. I then pulled the investment only to be charge another fee by old mutual and they still have not given me my money. I still don't know when they will pay me the money I have left in my investment and their call centre staff are rood and very unhelpful.Stay away you will make more returns on a fixed deposited with no fees and no bad service.<br> <br> Old Mutual where is my MONEY!!!!<br>

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Replies (1)
Old Mutual
Old Mutual's reply20 Oct 2015, 15:29
Official
Hello Help35,

Thank you for bringing this to our attention. This matter is being investigated and I'll be in contact with you.

Regards

Coleen Aanhuizen
Complaints Assessor

Best regards,