TM
Tiiseezz M

1 reviews | Active since Feb 2022

21 Feb 2022, 09:45

OLD MUTUAL THE WORST SERVICE I CHANGED MY MIND WITH INVESTING THERE IN FUTURE

Old mutual the worst 🤧 service experience ever I wasn't helped at all after trying to get a claim I submitted.i was moved from one department to another I was put on old for long 30+ minutes then my calls get cut by the agents this is the worst I was trying to also considering to invest with them but as for now I am good with old mutual a person will suffer while old mutual is holding on to the money that needs to be paid out NEVER INVEST IN OLD MUTUAL EVER

0
Replies (2)
Old Mutual
Old Mutual's reply21 Feb 2022, 09:58
Official
Dear Tiiseezz

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management

TM
Tiiseezz M's update21 Feb 2022, 16:34
Reviewer Update
Thank you Coleen for getting back to me as promised and making time to help resolve my query.Thanks Old Mutual my query is being resolved.