Old mutual the ****er, I want my money back

That's a **** funeral cover, they skip a month when they fill like and should anything happen they won't cover you their excuse will be a skip month , they don't deduct money on a date that we agree on , I asked them to cancel the cover the worse part they deduct money for 2 months on a wrong date of agreement after skipping a month that I asked them to cancel the cover without my consent. When you call the head office they sent you from pillar to post