DH
Derek H
1 reviews | Active since Sept 2020
12 Sept 2020, 11:18
Old Mutual, the company to avoid
I have been a client of Old Mutual for 40 years. I have recently retired and have faced an uphill battle in trying to get my retirement money paid out. They are totally unprofessional and have been deliberately uncooperative in the whole process of my retirement when one would expect support from a company that you have been with for 40 years. I would recommend anyone thinking of taking out any type of insurance/pension to avoid Old Mutual at all costs.
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Replies (1)Old Mutual's replyOfficial
14 Sept 2020, 08:42Dear Derek Hayman
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply14 Sept 2020, 08:42
Official
Dear Derek Hayman
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
