rP
rachael P
1 reviews | Active since Jun 2018
31 Jan 2025, 20:27
Old mutual taking me for a ride.
I have been trying to make a claim since Dec 2024 and their system is giving me an error message. I have sent several emails but I am not getting any help. You know when you loose your job you expect to get your money to take care of the kids. I am really disappointed in trusting old mutual with my money.
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Old Mutual's replyOfficial
31 Jan 2025, 20:32Good day Rachael,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply31 Jan 2025, 20:32
Official
Good day Rachael,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management