KR
Kristin R

1 reviews | Active since Apr 2018

27 Feb 2019, 13:19

OLD MUTUAL TAKES YOUR MONEY

I had a Long Term Investment Plan with old mutual 2012. I resigned from my job and stopped paying for it. An adviser said the money can be frozen and will grow slowly. When I called the office to request my money that I WAS saving I was told that I will only get R66!! A WHOLE R66!!! That money is no longer growing. Why not let me know this?? Why take my money away from me?? And to make matters worse.. the person who was dealing with my policy from the get go left the company! Old mutual I want my money please!

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Replies (1)
Old Mutual
Old Mutual's reply27 Feb 2019, 16:00
Official
Hi Kristin

Thank you for taking my call.

I trust that I have provided clarity in terms of the fund value.  The other policy with its value is still on books with the correct value.

We apologise for the confusion and the inconvenience it created for you.

Regards
Brent Sellidon
Old Mutual Complaints Management