MS
Magherdien S
1 reviews | Active since Sept 2016
09 May 2018, 10:57
Old Mutual takes more than 3 months to transfer my savings. I'm STILL WAITI NG
I requested Old Mutual to transfer my Retirement Annuity (SARAF) savings on 22 Feb 2018. Its almost 3 months later and I'm still waiting on them to complete the process !! The absolute worst company to deal with - slow & don't care attitude
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Replies (3)
Old Mutual's replyOfficial
09 May 2018, 11:01Dear Magherdien
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and respond to you directly.
Kind regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply09 May 2018, 11:01
Official
Dear Magherdien
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and respond to you directly.
Kind regards
Brent Sellidon
Old Mutual Complaints Management
MS
Magherdien S's updateReviewer Update
10 May 2018, 09:18I'm waiting...when will you respond ? why is a simple/standard request taking so long ??
MS
Magherdien S's update10 May 2018, 09:18
Reviewer Update
I'm waiting...when will you respond ? why is a simple/standard request taking so long ??
MS
Magherdien S's updateReviewer Update
11 May 2018, 10:30I'm still waiting...nobody has even bothered to contact me. Old Mutual's Client Services is pathetic
MS
Magherdien S's update11 May 2018, 10:30
Reviewer Update
I'm still waiting...nobody has even bothered to contact me. Old Mutual's Client Services is pathetic