1 reviews | Active since Jan 2014
Old Mutual Superfund Worst Investment
I'm very disappointed with the service received from Old Mutual Superfund. The company I work for filed for liquidation in May 2023, we have been in a process of receiving whatbwe have invested thus far.
My problem is that when I call my phone calls them on *** or +*** to get starus feedback as I was told my monies are paid out, they reject my calls. You cannot be handling people's monies and fail to answer the clients/customers calls.
All I know the monies have been paid and to whom and when I don't know. Old mutual has become the worst insurance to invest in and very 😞 on the service I have been receiving.
Companies should look at other alternatives because Old mutual is all about receiving your monies and when it's time to payout, it's a struggle. We are going to 2 full years now with this claim and we have allowed them all the processed that they need to follow. All I want is my money!
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
I found out today that my superfund was actually paid out on the 20th of December but to whom, I don't know. They don't even have a POP to prove that payout. May Old Mutal please ensure I receive my money within 2 days!
I found out today that my superfund was actually paid out on the 20th of December but to whom, I don't know. They don't even have a POP to prove that payout. May Old Mutal please ensure I receive my money within 2 days!