Old Mutual Superfund services is the worst..............payments not made in time, communication not answered. Terrible

Old Mutual Super Fund not answering emails, calls, the message system is useless.

I have app**** for a withdrawal from the fund in August 2020. Till today still no payments, other employees who app**** after me in October have been paid. I have waited more than three months still no payment.

I callled and sent an email on the 24 Nov 2020 to follow up on a claim out of the Old Mutual Super Fund. I held on for 1 hour. There was no answer. I then sent an email, still no answer.

I called again this morning, 27 November 2020, held on for 49 minutes,then another call for 45 minutes still no answer. The level of incompetence is shocking.