PB
Peter B
1 reviews | Active since Aug 2015
06 May 2025, 15:48
Old Mutual Superfund - Lacking Service on a serious level!
Sadly, communication and professionalism is lacking drastically from the Old Mutual Staff, and the CEO, Mr. Williamson, is hiding away. Even their managers details/e mail addresses are not allowed to be given out, so there is absolutely no one in any senior positions available to help. Come on Mr. Iain Williamson, get a line of communication open that can assist people to get assisted in your organization.
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Old Mutual's replyOfficial
06 May 2025, 16:15Good day Peter,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 May 2025, 16:15
Official
Good day Peter,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management