MF
Melanie F
1 reviews | Active since Mar 2012
09 Feb 2022, 08:04
Old Mutual Superfund Issues
I left my employer end of December and they have been trying to submit my Superfund withdrawal documents since end of December already. The Finance Manager has informed me that she is not getting help from the consultant she phones and does not know what to do in order for my money to be paid out. I emailed the Superfund department on Friday and to this day still waiting on a response.
Helpful (0)
Replies (3)0
Replies (3)Old Mutual's replyOfficial
09 Feb 2022, 08:06Good day Melanie
We received your review of 9 February 2022.
We apologise for your service experience. We will investigate the matter and contact you directly to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 9 February 2022.
We apologise for your service experience. We will investigate the matter and contact you directly to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply09 Feb 2022, 08:06
Official
Good day Melanie
We received your review of 9 February 2022.
We apologise for your service experience. We will investigate the matter and contact you directly to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 9 February 2022.
We apologise for your service experience. We will investigate the matter and contact you directly to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
MF
Melanie F's updateReviewer Update
10 Feb 2022, 18:16Thank you Old Mutual, the issue was resolved super fast!!
MF
Melanie F's update10 Feb 2022, 18:16
Reviewer Update
Thank you Old Mutual, the issue was resolved super fast!!
Old Mutual's replyOfficial
28 Feb 2022, 10:01Good day
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment.
Thank you
Regards
Old Mutual Complaints Management
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment.
Thank you
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Feb 2022, 10:01
Official
Good day
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment.
Thank you
Regards
Old Mutual Complaints Management
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment.
Thank you
Regards
Old Mutual Complaints Management
Best regards,
