TL
Thabiso L
1 reviews | Active since Oct 2016
12 Nov 2018, 09:14
Old Mutual SuperFund is very ***********
It’s been 3 months since I’ve resigned from my previous company and old mutual Superfund have still not made a transfer to my new employers retirement funds, and the withdrawal portion I’ve made, I’ve been very very patient, their processes are redundant and ****, it takes the two weeks just to send an email, I’m so tired , I hope I never deal with them again, and I was really keen on getting other financial products and insurance from them, there is so many bad services I’ve got from them in the last two months, I’m just tired of them
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Replies (1)Old Mutual's replyOfficial
12 Nov 2018, 14:58Dear Thabiso
I acknowledge receipt of your complaint and apologise for the poor service. This matter is being investigated and our Retirement Fund Administration team will be in direct contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
I acknowledge receipt of your complaint and apologise for the poor service. This matter is being investigated and our Retirement Fund Administration team will be in direct contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
Old Mutual's reply12 Nov 2018, 14:58
Official
Dear Thabiso
I acknowledge receipt of your complaint and apologise for the poor service. This matter is being investigated and our Retirement Fund Administration team will be in direct contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
I acknowledge receipt of your complaint and apologise for the poor service. This matter is being investigated and our Retirement Fund Administration team will be in direct contact with you.
Regards
Carol Olckers
Complaints Management
Old Mutual
