MZ
Mamatu Z

1 reviews | Active since Aug 2018

05 Dec 2024, 09:31

Old Mutual Superfund hogging my funds

What a horrible fund administrator, my claim has been in authorization for longer than it should. I was told it was the last day it was in that state. 3 days later the status of claim has not changed.

0
Replies (1)
Old Mutual
Old Mutual's reply05 Dec 2024, 09:52
Official
Good day Mamatu,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management