Old Mutual Superfund division

My name is Themba. I am struggling to reach Old Mutual superfunds. I want to cash out my retirement investment. I have been calling this number ***) since the 17th November and everyday I try, I am kept on the switchboard for more than 30 minutes and then later on my call will be automatically muted.

I also tried their WhatsApp number and got references but when I track back my claim their sms line (48598) says there is no claim lodged on the references I got from the app.

I tried to register online on the www.oldmutual.co.za under corporate for self service but there too I am unable to because the system says they do not have the cellphone matching my number

I went to their local branch in Akasia (Wonderpark Mall) for 2 days we called. The first day I spent 1 hr waiting on the call with no help and again the following day I spent 2 hrs and no response from the superfund division.

Please help me. I am reachable on ***

Thank you