Old Mutual Superfund- DISGUSTING SERVICE!!!- You took the money now give it back as it is due!!!!!!!

On 3 February 2021, I submitted completed 3 months bank statement, certified id document, completed Old Mutual Superfund Liquidation Member Option form. Automated mail received Good Day,

Thank you for your email.

We will provide a response to you within 48 working hours.

Regards

Superfund Liquidation Claims

OMEM Customer Service and Technology Old Mutual Life Assurance Company (SA) Limited) Licensed Financial Services Provider and Life Insurer

*** (email) [SFLC***] (reference)

I have called the call centre on numerous occassions - I don't think anybody works there cos you will hold on until you are blue in your face!

There is not a soul to give me any information. Have my documents been received? Are they completed correctly? Are there any other documents required? Is there anybody attending to my request/case? Is there someone employed there who can give me some feedback?

The most pathetic service ever!!! When you do get a consultant all they say is we will escalate it, escalate to where? HEAVEN?

Is there a person there who can actually do what they are paid for?

Awaiting URGENT FEEDBACK!!!!!!!!