NL
Nokutula L
1 reviews | Active since Jun 2023
14 Jun 2023, 08:45
Old Mutual Superfund
I am very upset with Old Mutual. My brother passed away in June 2022 his pension was with Old Mutual superfund I did a claim through the company till today Old Mutual never bother contacted me for update I don't know how many times I call they keep on say case under investigation wich i don't know how long I even go to head office in Pinelands they refuse to let me in as they say i must call as i speak i did write email they never bother respond do you think its fair? It is June 2023 now
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Old Mutual's replyOfficial
14 Jun 2023, 08:49Dear Nokutula
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply14 Jun 2023, 08:49
Official
Dear Nokutula
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management