Old Mutual Superfund

This has been a daunting task dealing with my Superfund Claim from Old Mutual. It has been 3 months since I left work already and getting Old Mutual to pay my Superfund claim is like diving at the bottom of the sea and trying to hold your breath while looking for a needle honstly. Every time i go to my old mutual branch to enquire, I have been met with one excuse after the other. Their whatsapp service does not give you access to track your claim neither does their website because both keep saying try again after a while. Honestly Old Mutual as a company you need to do better than this. When it comes to claims you are the worst company to deal with, no feedback, no updates, nothing. Now I understand why a client dumped a corpse in one of your branches because really your service for claims is the worst I have dealt with my entire life. Till now, after 3 months no payment has been made on this superfund claim yet you advertise that it takes 15 to 21 days on your websites. I wouldnt advise anyone to put their money in Old Mutual for any reason be it tax free investments, superfund, funeral policies etc because come time for a claim its damn frustrating dealing with this company.