IM
Innocentia M

1 reviews | Active since Dec 2024

17 Dec 2024, 15:17

Old mutual superfund

Old mutual superfund I submitted my claim on the 16 October 2024 and everything was fine up until I received an sms stating that my disinvestment will take 3-5 working days that was 3 weeks ago I've been calling sending emails with no luck

I'm taken from pillar to post no one has ever responded with a positive feedback,I've sent another email and called last week was told they will send an email it's Tuesday today sent another email no response

Old mutual I want my money,you don't even deserve a single rating your the worst company ever

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Replies (1)
Old Mutual
Old Mutual's reply17 Dec 2024, 15:25
Official
Good day Innocentia,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management