GR
Gert R

1 reviews | Active since Sept 2016

21 Nov 2022, 07:41

Old mutual superfund

I have left my company September 2022 and claimed for my Superfund to pay out.....its now end of November.... After endless phone calls even visiting the branch still I have not received my money I also send in a complaint. They rep**** and said within 3 working days..... It's now 2 weeks later.... I feel it's poor service from a big company like that..... My money just pay it I claimed it....

0
Replies (2)
Old Mutual
Old Mutual's reply21 Nov 2022, 07:44
Official
Dear Gert

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management 

GR
Gert R's update21 Nov 2022, 08:02
Reviewer Update
I would appreciate it if this matter can be resolved quick