FP
Fikiswa P
1 reviews | Active since Feb 2016
21 Nov 2019, 15:01
Old Mutual - Superfund
What is going with Old Mutual? 1. Online Secure platform you cannot track anything, the status of any application 2. The call centre, you hold forever and the call centre agents are rude and impatient 3. Short Message service, you sms and says no update after Old Mutual has just sent me an SMS to sms 48954 for an update.
What is really happening?
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
21 Nov 2019, 15:28Dear Fikiswa
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply21 Nov 2019, 15:28
Official
Dear Fikiswa
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
FP
Fikiswa P's updateReviewer Update
27 Nov 2019, 10:29I would like to Thank Aakilah Samuels from Old mutual for a quick responses.
The matter is resolved efficiently.
The matter is resolved efficiently.
FP
Fikiswa P's update27 Nov 2019, 10:29
Reviewer Update
I would like to Thank Aakilah Samuels from Old mutual for a quick responses.
The matter is resolved efficiently.
The matter is resolved efficiently.