Old Mutual Superfund *****

Old Mutual, a prominent Financial Institution- made a payout (my monies) to a *****ulent account. This person CALLED in to request a claim payout. No confirmation or ID or anything just calling in. Now I am requested to provide certified ID etc as now that I am requesting a payout the way it should be done, now it’s under investigation as the payout was already done! So this mean I can call in tomorrow and pretend to be someone else to request a payout ?? Don’t invest your monies there if it’s so easy to get a payment. ( It seems No official proof is required)