PM
Poledi M
1 reviews | Active since Oct 2024
29 Apr 2025, 17:49
Old Mutual Superfund
I am trying to claim from my Superfund, just like all the other clients on this platform I am being sent from pillar to post. I am getting no assistance whatsoever from Superfund now I am being sent to CasClaims department no feedback from them too. Please I need One person to speak to me to resolve this issue I am tired really. It has been 2 months without any assistance from Old Mutual.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
29 Apr 2025, 17:59Hi Poledi
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Apr 2025, 17:59
Official
Hi Poledi
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
21 May 2025, 12:55Good day Poledi M,
We can confirm that our team has been in contact with you and has resolved the complaint.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and has resolved the complaint.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply21 May 2025, 12:55
Official
Good day Poledi M,
We can confirm that our team has been in contact with you and has resolved the complaint.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and has resolved the complaint.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management