1 reviews | Active since Oct 2015
OLD MUTUAL SUPER FUND TEAM TREATED ME BADLY
in may 2015 I realised the contributions for Super fund Employee benefit were not going through, I contacted Old mutual agent who helped while joining the scheme then she referred me to Grant Petersen in Cape Town Branch, I have sent him emails but none of them was rep****, when I reach him telephonically he will say he still investigating and promise to get back to me but he never returns my calls.<br> we took employee benefits for small business as we run a day care centre and feel it will be fine to secure our retirement in the near future, but Old mutual has shattered all our dreams.<br> The payroll department has not even once contacted me to notify if we have missed the contribution, but they were able to contact me when they couldn't find the address for one of my employees
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
