WM
Wesley M
1 reviews | Active since Nov 2018
26 Nov 2018, 07:35
Old mutual sucks big time
Last month I went to go make a reversal and stop order this month they deducted my account again.and if u get your reversal only after 2days which is very ridiculous.
And the customer service is bad they help u good the 1st time to get what ever u applying for.the next time u want there help again and u declined its just like they can't wait to get u out there.
I'm changing to capitec bank
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
26 Nov 2018, 14:22Thank you for taking the time to let us know of the matter. I'm really sorry about the service you received. We are investigating the matter and will contact you with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply26 Nov 2018, 14:22
Official
Thank you for taking the time to let us know of the matter. I'm really sorry about the service you received. We are investigating the matter and will contact you with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's replyOfficial
06 Dec 2018, 13:59Thank you for chatting to us. We've contacted you and requested that you kindly stop the debit order directly with African Bank.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply06 Dec 2018, 13:59
Official
Thank you for chatting to us. We've contacted you and requested that you kindly stop the debit order directly with African Bank.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management