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sean B

1 reviews | Active since Mar 2013

06 Mar 2025, 14:42

... old mutual sucks aswell

... after 40 years or more - they still don't recognize me - 20min phone call (@ my expense) mr dylin can't help me - - tried logging in 4 times - received username and password via sms - still doesn't recognize me - *** - im still a little concerned about the future and ai - but bring it on baby these humanoids at old mutual really suck

0
Replies (6)
Old Mutual
Old Mutual's reply06 Mar 2025, 14:51
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management
sB
sean B's update11 Mar 2025, 17:15
Reviewer Update
they still can't find me lol.... probably be dead before that happens - haven't heard a word since posting
Old Mutual
Old Mutual's reply11 Mar 2025, 17:29
Official
Good day, Sean.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
sB
sean B's update13 Mar 2025, 10:54
Reviewer Update
... just had a hysterical call from malaki @ old mutual - he couldn't get his own system to log me in 😂😂😂😂😂😂 what a joke
sB
sean B's update13 Mar 2025, 10:56
Reviewer Update
waited for awhile to talk to his manager - but nothing - so hung-up - will die before this lot find a customer of 40 F!@#$%g years
Old Mutual
Old Mutual's reply13 Mar 2025, 11:09
Official
Good day, Sean.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management