1 reviews | Active since Mar 2015
Old Mutual Sucks
I have been trying to reach old mutual via email and telephone for my policies' review, to no avail.
I just want to know if their: 1. business is still operational, amid the COVID-19 lockdown and its resulting effects.
2. so called financial advisors, whom we pay a commission, really advise their clients, as I unfortunately have not had the blessing to be ever contacted by my advisor. Just at least a courtesy and decency to introduce themselves, following the departure of the initial advisor who recruited me to Old Mutual. MY LIFETIME REGRET!
I DESPERATELY NEED TO WITHDRAW MY MEMBERSHIP BUT WITH NOBODY AVAILABLE AT THE CALL CENTER AND REMOTELY, ON EMAIL I AM AT A LOSS ON HOW YO MAKE CONTACT.
OLD MUTUAL IS MESSING WITH PEOPLE'S MINDS WITH SUCH DELICATE SERVICES THEY OFFER. IT'S DISSASFYING AND ANNOYING.
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management
