1 reviews | Active since Jan 2016

14 Apr 2016, 17:44

old mutual sucks

Highly disgusted with old mutual. Call centre agents treating clients with a cheeky attitude. I did a full disinvestment on my policy...lost R1500 and now they paid my money into the wrong bank account!!!! Been waiting for two weeks. Worst financial service ever!!!! Oh and the call centre agent said sorry it was human error. Its our problem but now its your problem... UNPROFESSIONAL

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Replies (1)
Old Mutual
Old Mutual's reply15 Apr 2016, 05:48
Official
Hello chantell1990,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Kareemah Sulayman

Best regards,