MvdP
Maralese van der Poel

1 reviews | Active since Jan 2025

22 Jan 2025, 00:24

Old mutual suck big time

Old mutual are the worst!!!! Waiting 3 months for a superfund payout.When I make a query the agent working with my account got angry and reported me at my workplace by the new owner.I worked for previous owner for almost 17yrs and he didn't pay us out,gone are my 259 hrs overtime aswell and it was said the superfund will be the payout coz the new owner doesn't want to go on with it and the business that were registered doesn't exist anymore where the super fund was created. I will never recommend anything from Old Mutual they state in their policy it takes 3 weeks but like I said been 3 months already and still no payout!!!

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Replies (2)
Old Mutual
Old Mutual's reply22 Jan 2025, 01:07
Official
Good day Maralese,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply05 Feb 2025, 12:52
Official
Good day, Maralese.

We can confirm that our team has contacted you and attended to the relevant matter.

Please accept our sincere apologies for any inconvenience caused.

Regards,
Old Mutual Complaints Management

Best regards,