fJ
frans J

1 reviews | Active since May 2014

11 Sept 2026, 14:47

Old mutual such an professional company and take money from the elderly

What a disappointment they've taken my money for years and years no problem then without my consent transferred to another company and broker optivest Now all is a total disaster

0
Replies (5)
Old Mutual
Old Mutual's reply11 Sept 2026, 14:59
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
fJ
frans J's update11 Sept 2026, 15:06
Reviewer Update
Thanks for responding
Policy *** now genrec Gen ***
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fJ
frans J's update11 Sept 2026, 15:33
Reviewer Update
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fJ
frans J's update11 Sept 2026, 15:57
Reviewer Update
It's for gap cover
Old Mutual
Old Mutual's reply11 Sept 2026, 16:56
Official
please be advised that this matter is being attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management