OLD MUTUAL STAY AWAY

The worst experience with the Superfund. Two weeks ago I received a message that they received a TaxDirective and my money will be paid out within 3 to 5 days. The a week later no money, after calling them to find out that it has been sent to the Disability claim department. What FOR I did not claim disability, it is early medical retirement. So this was then made clear and the agents also confirmed that it is not a disability claim. Lo and behold a week later and they sent it back AGAIN to the disability department claims and this department is just not bothering to answer any one.

So in the mean time they are sitting on my funds drawing on the interest and just not bothered to resolve my claim. Totally unacceptable.

I would not suggest them to any one to use as insurance or retirement fund. They will call you ten times a day every day if you are late with a payment 1 day, but when they need to give you YOUR funds they will drag their feet and just not bother to do their work