*********** OLD MUTUAL STAFF

After we lost our policy due to Old mutual not willing to assist whilst unemployed, I app**** for a policy, and requested a specific date for the policy to be debited to my account.

As you can see in the heading of the email, my policy number. Since this police started it did not go off once at my requested date. Further the *********** people ask me for a policy number. POLICY 69393D*** WJ OLIVIER

me To GS Enquiries Apr 18 at 9:35 AM 6 attachments REALLY THE POLICY NUMBER IS IN THE HEADING OF THE LUKE IN 10 EMAILS I'VE SENT.

BUT YOU KNOW WHAT, BEST IS TO GO TO SOCIAL MEDIA AND HELLO PETER. YOU ARE SO ***********

Groete/Regards

Tracey

Hide original message On Saturday, April 8, 2023 at 11:03:27 AM GMT+2, GS Enquiries <***> wrote:

Thank you for contacting the Old Mutual Mass Foundation Email Service Centre. This is an automated reply.

If you are an Intermediary, Advisor or Branch administrator, please redirect your email to your support/administration team for assistance.

To assist with your enquiry, we need your policy/ID number. If you did not include your policy number and/or ID number, please reply to this email using reference number ***

Please be advised that we are experiencing high email volumes at the moment and there may be a delay in the response time. Rest assured that we are making every effort to respond to you as quickly as possible.

Should you require to follow-up, please feel free to quote this reference number ***

*** Old Mutual Limited is a proudly Level 1 empowerment contributor company in terms of the Amended BBBEE Financial Services Sector Code - Long-Term Insurance.

Please see https://www.oldmutual.co.za/about/bee-and-bee-certificates to view our current BBBEE rating certificate.

Please see https://www.oldmutual.co.za/disclaimer to read the Old Mutual legal notice.

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