PJ
Pamela J

1 reviews | Active since Jan 2019

20 May 2020, 10:43

Old Mutual So Slow

I have been trying to get Old Mutual Investments to release MY MONEY from Thursday last week, They will not contact me, it is my money, are they de*****ing me ? I am shocked by their snail paced response. My husband is stuck in Dubai and cannot get back home. I am 72 years old and living on my own and have no money. Old Mutual are taking their time to do anything but release my money. I am very disappointed.

0
Replies (2)
Old Mutual
Old Mutual's reply20 May 2020, 13:15
Official
Dear Pamela Jones

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Kareemah Sulayman
Old Mutual Complaints Management

PJ
Pamela J's update20 May 2020, 14:52
Reviewer Update
Thank you Kareemah.
Pamela Jones